Welcome to SpeakWithAutism.com We appreciate your support and want you to be delighted with your purchase. If you are not completely satisfied, we’re here to help!
1. Return Guidelines
- You can return most new, unopened items within 7 days of receiving your order for a full refund.
- Please ensure that the items are in their original packaging, unused, and in the same condition they were received.
- Some items, such as customized toys or those clearly marked as final sale, are non-returnable.
2. Initiating a Return
- To start a return, please contact our friendly customer service team at [insert contact email or phone number].
- Include your order number and the reason for the return.
- We will provide you with instructions and, if necessary, a return shipping label.
3. Refund Process
- After we receive your returned item, we will inspect it and notify you of the approval status of your refund.
- If approved, the refund will be processed to your original payment method within a few business days.
4. Exchanges
- At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original and place a new order.
5. Shipping Charges
- Customers are responsible for return shipping costs unless the return is due to our mistake (e.g., wrong or defective item).
- Original shipping fees are non-refundable.
6. Damaged or Incorrect Items
- If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery for assistance. We’ll make it right!
7. Contact Us
- If you have any questions about our policy, feel free to reach out to us at info@speakwithautism.com
Thank you for choosing SpeakWithAutism.com Your satisfaction is our top priority, and we’re here to support you.
